In order to help you with your technical problems, please provide as many details and informations as possible, such as:

  • Your script or gadget name and version. Does the bug persist if you update (Reload), and if so, does it also persist if you update by clearing your browser cache (Shift-Reload)
  • Your browser's name and version (in your browsers's main menu under Help → About) or your browser id (something like "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2")
  • Error console errors (in your browsers's main menu under Tools → Error console; push clear, reload the page, and copy and paste the error messages)
  • Which browser add-ons have you installed (in your browsers's main menu under Tools → Add-ons)
    • Optional: What happens if you disable your add-ons and restart the browser (close the quick start and the error console too)
  • Which user scripts have you installed on your vector.js page (please state if you use another skin)
  • Which operating system do you use
  • Describe the problem, please be as specific as possible about what is wrong (including when it happens, what happens, what is broken, and what still works)
  • Steps to reproduce your problem and what happens at each step. Without reproducing your problem we might not be able to fix your problem.